Shipping & Delivery
Do you offer free shipping?
Free shipping in Sweden on all orders. Free shipping across Europe for orders over 150 €.
How long does delivery take?
Orders in Sweden typically arrive within 2–5 business days. European deliveries usually take 5–10 business days.
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email to follow your WECY favorites every step of the way.
Do you ship outside Europe?
Currently, we ship only within Europe. We’re exploring new destinations for the future.
Can I change my delivery address after ordering?
If you need to update your address, please contact hello@wecy.se as soon as possible. We’ll do our best to help.
Payments & Returns
Which payment methods do you accept?
We partner with Klarna, giving you the option to pay now, later, or in installments.
How do I return or exchange an item?
You can return or exchange items according to our return policy. Make sure items are unworn and unwashed.
How long do returns take?
Returns are typically processed within 5–10 business days after we receive your package.
Can I exchange an item for a different size?
Yes! Please follow our return process and select the exchange option.
Are there any fees for returns?
Returns within Sweden are free. European returns may incur a shipping cost depending on your country.
Products & Sustainability
What materials are used in WECY products?
We use recycled, regenerated, and low-impact fabrics. We are also exploring biological materials that can safely return to nature.
Where are WECY products made?
All garments are produced in Portugal and Estonia, ensuring fair working conditions and high-quality craftsmanship.
How should I care for my WECY items?
Wash on a gentle cycle, avoid fabric softeners, air dry when possible, and repair minor tears to extend the life of your garment.
Are WECY products durable?
Yes! Our pieces are designed for long-term use, forming the foundation of a permanent training wardrobe.
What certifications do WECY products have?
Our materials and production meet ISO 9001, ISO 14001, OEKO-TEX® STANDARD 100, bluesign®, GRS, and ECONYL® standards, ensuring quality, safety, and environmental responsibility.
Contact & Support
How can I contact WECY?
Email us at hello@wecy.se we respond as quickly as possible and are happy to help with any questions.
Do you have customer support outside business hours?
While our team works standard business hours, we monitor emails regularly and will get back to you promptly.
Can I give feedback or suggestions?
Absolutely! We love hearing from women who wear WECY your feedback helps us improve our products and sustainability work.
Can I request a custom order or collaboration?
For inquiries about collaborations or special orders, contact hello@wecy.se and our team will respond.
Where can I find more information about WECY sustainability?
Visit our Sustainability page to learn about our materials, production, circularity, and vision for a permanent, low-impact wardrobe.
Fit & Sizing
How does WECY’s sizing run?
Our fit is designed for real bodies and real movement. Most pieces fit true to size, but if you’re between sizes, we recommend sizing up for comfort.
What makes your fit unique?
Every design is crafted by women, for women — with focus on support, sculpting, and softness that celebrates every curve.
How can I find my size?
Check our Size Guide for detailed measurements and fit tips for each style.
Are your fabrics stretchy?
Yes! Our fabrics are high-performance with four-way stretch, built to move with you — not against you.
I’m unsure which size to pick. Can you help?
Always! Send us your measurements or usual size to hello@wecy.se and our team will guide you to your best fit.
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.