Return & Exchange Policy – WECY AB

We want you to feel completely confident and happy with your WECY purchase. If for any reason you are not satisfied with your order, you are welcome to return or exchange items within 30 days of receiving your delivery.

1. Return Conditions

To be eligible for a return or exchange, items must meet the following conditions:

30 days of delivery
unused, unwashed, and in original condition
original tags and hangtags must still be attached to the product original packaging where possible

Returns that do not meet these conditions may not be accepted or may be subject to a partial refund.

2. Non-Returnable Items

The following items are non-returnable:

3. Exchanges

If you wish to exchange an item for another size or color, please:
hello@wecy.se before sending the product
Customers are responsible for all shipping costs related to exchanges unless the item is defective or incorrect.

4. How to Return

hello@wecy.se with your order number and reason for return

We recommend using a trackable shipping service, as WECY is not responsible for items lost or damaged in return transit.

5. Refunds

Once your return is received and inspected, we will: 5–10 business days from the day we receive the item
Please note that original shipping costs are non-refundable, except in the case of defective or incorrect items.

6. Damaged or Incorrect Items

If you receive a defective or wrong item, please contact us immediately at hello@wecy.se with a description and photo. We will cover all costs and ensure a quick resolution.

7. Questions?

If you have any questions or concerns regarding your return or exchange, please reach out to us at hello@wecy.se. We're here to help!

Thank you for shopping with WECY – designed with care, worn with confidence.Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.